SAY HELLO
If you're interested in learning more about commissions or services, please contact us. We would be happy to discuss your needs and develop a project proposal that is right for you.
FAQ’s
Frequently asked questions including returns & exchanges, shipping, damage, payment options, commissions, privacy & security.
-
Please select your piece carefully as all works are non-refundable.
Collect with ConfidenceI’m happy to provide additional images and videos upon request.
Digital Art Placement is easier than ever — If you’re deciding between pieces or sizes, just send a photo of your space with the width of the wall and I’ll put together options for you!
-
DEPENDING ON SIZE, I WORK WITH UPS OR A FINE ART DELIVERY SERVICE TO ENSURE YOUR PIECE IS HANDLED BY EXPERTS THROUGHOUT THE ENTIRE TRANSPORT PROCESS.
SHIPPING COST VARIES BASED ON SIZE, WEIGHT AND DESTINATION. IF YOU’D LIKE A SHIPPING QUOTE, JUST PROVIDE THE SIZE AND YOUR ZIP CODE.
-
All artworks are insured for damage. If your piece is damaged in transit, please do not discard any packing materials.
Contact us with images of the piece and I will connect you with a specialist to handle the return process.
Refunds and exchanges will be negotiated on a case by case basis and will do my best to accommodate accordingly.
-
All online payments are processed using Stripe. We accept Visa, Mastercard, American Express, debit cards or make 4 interest free payments on purchases under $2000.00 through Afterpay at checkout.
PAYMENT PLANS
For purchases over $4000.00, HSYA offers installment plans through Square Invoices. Make 2 or 4 interest free monthly recurring charges.
If you would like to purchase a piece on an installment plan, contact us.
-
HSYA is committed to protecting your privacy and security. The information gathered at checkout is used strictly for payment.
We keep client details strictly confidential and will not sell, loan or rent data to a third party in any instance.
COMMISSION FAQ’S
-
I’LL LET YOU KNOW IF I THINK I CAN HELP WITH WHAT YOU’RE LOOKING FOR. IF SO, I’LL SEND YOU A PROPOSAL SO THAT YOU CAN SEE EVERYTHING FROM DIMENSIONS, PRICING, TIMELINE, SHIPPING AND PAYMENT LAID OUT IN ONE PLACE.
-
I BREAK PAYMENT UP INTO TWO PARTS —
1. AFTER REVIEWING AND SIGNING YOUR PROPOSAL, I SEND YOU AN INVOICE FOR THE FIRST 50% OF YOUR PROJECT’S COST.
2. I SEND YOU AN INVOICE FOR THE REMAINING 50% OF YOUR PROJECT’S COST ONCE YOU GIVE FINAL APPROVAL, BEFORE FRAMING AND SHIPPING YOUR PIECE.
ALL INVOICES ARE PROCESSED SECURELY THROUGH SQUARE.
FOLLOW +
STAY CONNECTED ON INSTAGRAM
